1. Introduction At Arvada Excel Antivirus Solution, we aim to ensure customer satisfaction with our products and services. This Refund Policy outlines the terms under which refunds may be issued.

2. Eligibility for Refunds

• Refund requests must be submitted within 30 days of purchase.

• The product or service must meet the refund eligibility criteria outlined below.

• Refunds are not applicable for digital or downloaded products unless there is a technical issue that cannot be resolved.

3. Non-Refundable Items

• Subscription-based services once activated.

• Digital downloads and software licenses after activation.

• Services already rendered or completed.

4. Refund Process

• To request a refund, contact our support team with proof of purchase and details of the issue.

• Refunds will be processed within 7-10 business days after approval.

• Refunds will be issued via the original payment method.

5. Partial Refunds

• Partial refunds may be granted for services that were partially completed before cancellation.

• Any applicable processing fees may be deducted from the refund amount.

6. Chargebacks & Disputes

• If a chargeback is initiated, we reserve the right to suspend services until the issue is resolved.

• Customers are encouraged to contact us before initiating disputes to seek a resolution.

7. Contact Information For any refund-related inquiries, please contact us at:

+1-805-553-6300
support@arvadaexcelantivirussolution.com
1801 W 32ND ST STE C204, JOPLIN, MO, 64804, USA